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Skegness
Holiday Caravans: Questions when hiring in
Ingoldmells and Chapel St Leonards at Skegness|
Holiday Information
for Skegness Caravan Hire |
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Skegness
Holiday Caravans: Questions when hiring in
Ingoldmells and Chapel St Leonards at Skegness |
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| Frequently Asked Questions
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Over the years we have been asked many questions regarding the hire of our static caravans, for holidays or short breaks, that we felt we would try and answer some of the more frequently asked ones. These are in no particular order |
| Q1. If we decide to book one of your caravans how do we go about doing it? | ||||
| A. Once you have decided, contact us on 01754 840001 - 01754 769942 - 07948704898 | ||||
| Q2. When do l pay the deposit? | ||||
| A. We ask you to send us the deposit straight away to confirm the booking, we give you the details. | ||||
| Q3. When is the balance due? | ||||
| A. Four weeks before the start of your holiday, we confirm this date to you. | ||||
| Q4. Do we have to pay for the Gas and Electricity? | ||||
| A. No, these are are included in the weekly rental charge. | ||||
| Q5. Are the caravans clean? | ||||
| A. Yes, all caravans are clean before you start your holiday, we won't hire a caravan unless it's correct | ||||
| Q6. What if I decide not to hire your caravan after all? | ||||
| A. Deposits are non-refundable, once a balance has been paid please refer to our terms and conditions | ||||
| Q7. Do you have any children's cots available? | ||||
| A. Some of our caravans have cots available, please ask when booking. | ||||
| Q8. Do we need to take quilts and pillows? | ||||
| A. No, these are provided. But we do not provided personal bed linen or towels | ||||
| Q9. What is the security bond for? | ||||
| A. As it says, a security bond against cleanliness and or damage and loss issues. | ||||
| Q10 When do we have to pay the security bond? | ||||
| A. This will be required at the same time as your final balance. | ||||
| Q11 Can l bring my small dog? | ||||
| A. No, sorry we operate a no pets policy. please don't bother asking. | ||||
| Q12 Can we leave before our due date? | ||||
| A. Yes of course you can, please remember to arrange the key return | ||||
| Q13 What should l do if any damage happens? | ||||
| A. Please contact us as soon as possible, we may be able to replace the item straight away | ||||
| Q14 When do we receive the keys to the caravan? | ||||
| A. Dependant on which site you have booked you will either receive an authorization card or the actual keys approximately two weeks before the start of your stay. | ||||
| Q15 Who do l contact if l need help? | ||||
| A. You can contact us, the site reception or site office. Details are posted in each caravan. | ||||
| Q16 Can l book for my next holiday straight away? | ||||
| A. Yes, only to pleased to. | ||||
| Q17 Do you provide sheets? |
| A. No, we ask you to bring your own. | ||||
| Q18 If we are going to arrive late? | ||||
| A. If you have been sent keys no problem, authorization cards please contact us as soon as you can so that we can make arrangement for collection of your key. | ||||
| Q19 What if we lose the keys? | ||||
| A. Contact us or the site reception / office. put our mobile number in your mobile. | ||||
| Q20 Can we smoke in your caravans? | ||||
| A. Yes, but not in the bedrooms or bathrooms. Please keep the caravan well ventilated. | ||||
| Q21 What do l do if the gas runs out? | ||||
| A. Some caravans have piped gas, others have bottles and instructions on how to change them. | ||||
| Q22 How do we find the caravan we have booked? | ||||
| A. You will receive an information pack that has maps and directions to the site and caravan | ||||
| This is just a small number of questions that we get asked on a regular basis, if you can't see the answer to your question then ask us, remember, if you don't ask you don't know I f you are not sure of anything or want further information or clarification please click onand email your questions, or fill in our
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